Assistant General Manager Position
Position Overview: The Assistant General Manager at Atlanta Athletic Club is a visionary leader who is passionate about creating a strategic vision for the club's food and beverage and clubhouse operations. This role requires strong credentials in food and beverage management, as well as the ability to effectively measure performance and implement service processes to ensure the delivery of a consistent upscale dining experience. The Assistant General Manager will also be responsible for building a competent and strong management team in the food and beverage, locker rooms, and clubhouse departments. Candidates must also be able to identify and use key performance indicators to measure all aspects of the food and beverage operation. Other qualities of candidates include proven and verifiable leadership qualities with the demonstrated ability to direct, coordinate and control all facets of clubhouse operations, be an inspirational leader, as well as have a proven track record of financial performance and emotional intelligence. Primary Responsibilities: • Work with team to create a strategic vision for the Club’s F&B and clubhouse operations. • Oversee daily clubhouse operations, maintaining high standards of service, sanitation, cleanliness, and safety. • Foster hospitality, happiness, and goodwill among members, guests, and team members at the Club. • Work with CHRO to ensure appropriate hiring, training, and supervision takes place for all team members who work in the areas within his or her departments, while creating a positive team environment. • Works with the General Manager/COO and CFO in developing and implementing long-range (strategic) and annual (business) plans, operating reports, forecasts and budgets for clubhouse operations. • Develops and approves staffing and general operating procedures for departments; directs the work of managers. • Monitors the budget and directs corrective action procedures as necessary to help assure that budget goals are attained. • Act as the leader of all club social operations on club property, serving as the face of the club, maintaining a high level of visibility to the team and the membership. • Responsible for creating and organizing extraordinary club special events and entertainment venues for all ages of the membership. • Builds relationships with members to discover individual tastes and expectations, to cater to them individually and exceed their expectations. • Leads House Committee meetings, including creating agendas and taking meeting minutes. • Creates and monitors KPIs, such as budgeted food and labor costs vs. actual food and labor costs. • Completes other assigned tasks from the General Manager/COO.
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