Assistant General Manager Position

ATLANTA ATHLETIC CLUB

CAREER OPPORTUNITY Ass i stant General Manager

Position Title: Assistant General Manager Reports To:

General Manager/Chief Operating Officer J ohn's Creek, GA (North suburb of Atlanta)

Location:

Salary: FLSA:

$150,000 - $179,999 + Annual performance bonus & full benefits package

Exempt, Full-time

T H E C L U B Atlanta Athletic Club (“AAC”) was founded in 1898 with facilities in the heart of downtown that offered its members a gymnasium, lounge, locker rooms and showers. By 1901, the membership had quickly grown to 700. In 1907 the Club completed its first 18-hole golf course known as East Lake Country Club, which was then redesigned in 1915 by Donald Ross (this course later became East Lake Golf Club). AAC has a long and rich history in golf and sports, including its second Athletic Director John Heisman, LPGA founder and hall of fame member Louise Suggs, distinguished amateur Charlie Yates and its most accomplished golfing member Bobby Jones. In 1976, the Club dedicated The Jones Room to celebrate and display many of Bobby Jones trophies and memorabilia. Between 1965 - 1970, the Club sold its downtown facilities and purchased a tract of land in Duluth, an

area that was later renamed Johns Creek. The Club hired Robert Trent Jones to design the new 36-hole layout, with 27 holes opening in 1967 and the final 9 holes opening in 1970. Over the years there have been several renovations including the addition of a par-3 course in 1994. For more information on the Club and its history click the following links: • AAC History Book • Club Historian Interview • New Member Video Today, AAC is a vibrant hub of social and athletic activity for families and individuals. Club amenities include two championship golf courses, a nine-hole par 3 course, a 42,000 sq.-ft. Fitness Center, indoor and outdoor tennis courts, Olympic-sized pool, beautiful club rooms and dining facilities make up an incomparable social and recreational experience. The Club is consistently rated in the top 10 athletic clubs in the country.

U P C OM I N G C HA M P I O N S H I P S • 2025 U.S. Girls’ Junior Championship • 2030 U.S. Amateur Championship • 2035 U.S. Women’s Amateur Championship C HA M P I O N S H I P E V E N T S • 2021 KPMG Women’s PGA Championship • 2014 U.S. Amateur Championship • 2011 PGA Championship • 2002 U.S. Junior Amateur Championship • 2001 PGA Championship • 1990 U.S. Women’s Open Championship • 1984 U.S. Mid-Amateur Championship

A A C O P E R AT I O N S AT A G L A N C E • 1,900 total memberships • 1,225 full golf memberships • Annual rounds - 65,000 • Operation revenue - $30 million • Team members - 350-500

• Annual visits to Fitness Center - 98,000 • Food and Beverage revenue - $6.8 million • Golf Revenue - $5.4 million • 45 Holes of Golf

• 1982 Junior World Cup • 1981 PGA Championship

• 1976 U.S. Open Championship • 1963 Ryder Cup (East Lake) • 1950 U.S. Women’s Amateur Championship (East Lake)

A A C C O R E VA L U E S • Elevating Experiences Our club pairs unmatched scale and scope with high quality resources, high character people, heightened attention to detail, and a relentless spirit that delivers an elevated experience for our members, team members, and guests. • Embracing Relationships We believe that respectful, encouraging, and genuine relationships between members, our families, and team members are the heart of our club, and we show that in every interaction we have. • Serving “Our Club” We don’t just expect hospitality and great service from our club, we are here to serve our club and each other with a mindset to leave things and people better than how we found them. • Inspiring Discovery Whether it’s a long-held passion, something new to explore, or friends old and new to spend time with, we inspire ourselves and each other to discover and deepen what matters most to each of us. • Growing Stronger For 125 years, our club has pursued excellence. That’s why our members and our club are never done pursuing the growth that makes us stronger- for ourselves, our families, and collectively as part of our shared experience at Atlanta Athletic Club. family-focused experience that consistently exceeds the expectations of all those we serve, while preserving our heritage, traditions, and reputation for championship golf. M I S S I O N S TAT E M E N T Atlanta Athletic Club delivers an exceptional and

A A C P E R F O R M A N C E I N D I C AT O R S • Satisfaction surveys for Members, New Members, Guests and Team Members • Member retention and growth • Member & Guest utilization levels of our various venues and programs • Financial metrics of the club (annual budget to actual performance, revenue trends, initiation fee trends, service of debt) • Team member attrition A A C G OA L S • Delivering a combination of outstanding facilities and experiences in golf, tennis, fitness, spa, aquatics, dining and social events • Providing world-class championship and member friendly golf venues • Being on the forefront of establishing and hosting leading junior golf, tennis and other programs and events • Remaining a well-respected membership proud of its mission, facilities and services • Listening consistently to and responding to members needs to maximize the “AAC Experience” • Embracing an team member environment and experience that attracts, develops, rewards and retains engaged employees at all levels of staff • Championing the traditions of our athletic heritage

L O C AT I O N Johns Creek is a suburb northeast of Atlanta in Fulton County that began as a small picturesque outpost nestled along the Chattahoochee River and the gentle foothills of North Georgia. By the early 1900’s the area of Johns Creek, along with Ocee, Newtown, Shakerag, and Warsaw, grew into the social and educational hub of northeast Fulton County. In the early 1980’s, office parks began being developed, companies were relocating to the area and housing soon followed. In 2006, Johns Creek became an official city of Georgia and now has a population of more than 80,000. Johns Creek enjoys a robust thriving quality of life with premier municipal services and abundant outdoor activities, including over 300 acres of parks and recreation with more on the way. The schools within the city regularly receive national recognition for academic excellence, and the city itself is routinely recognized as one of the safest in the U.S.

Position Overview: The Assistant General Manager at Atlanta Athletic Club is a visionary leader who is passionate about creating a strategic vision for the club's food and beverage and clubhouse operations. This role requires strong credentials in food and beverage management, as well as the ability to effectively measure performance and implement service processes to ensure the delivery of a consistent upscale dining experience. The Assistant General Manager will also be responsible for building a competent and strong management team in the food and beverage, locker rooms, and clubhouse departments. Candidates must also be able to identify and use key performance indicators to measure all aspects of the food and beverage operation. Other qualities of candidates include proven and verifiable leadership qualities with the demonstrated ability to direct, coordinate and control all facets of clubhouse operations, be an inspirational leader, as well as have a proven track record of financial performance and emotional intelligence. Primary Responsibilities: • Work with team to create a strategic vision for the Club’s F&B and clubhouse operations. • Oversee daily clubhouse operations, maintaining high standards of service, sanitation, cleanliness, and safety. • Foster hospitality, happiness, and goodwill among members, guests, and team members at the Club. • Work with CHRO to ensure appropriate hiring, training, and supervision takes place for all team members who work in the areas within his or her departments, while creating a positive team environment. • Works with the General Manager/COO and CFO in developing and implementing long-range (strategic) and annual (business) plans, operating reports, forecasts and budgets for clubhouse operations. • Develops and approves staffing and general operating procedures for departments; directs the work of managers. • Monitors the budget and directs corrective action procedures as necessary to help assure that budget goals are attained. • Act as the leader of all club social operations on club property, serving as the face of the club, maintaining a high level of visibility to the team and the membership. • Responsible for creating and organizing extraordinary club special events and entertainment venues for all ages of the membership. • Builds relationships with members to discover individual tastes and expectations, to cater to them individually and exceed their expectations. • Leads House Committee meetings, including creating agendas and taking meeting minutes. • Creates and monitors KPIs, such as budgeted food and labor costs vs. actual food and labor costs. • Completes other assigned tasks from the General Manager/COO.

Knowledge, Skills, and Abilities: • Knowledge of management requirements for food & beverage, housekeeping, events, maintenance and repair and security functions at the club. • Must demonstrate appropriate analytical skills, attention to detail, organizational and project management skills. • Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards. • Knowledge of and ability to perform required role in emergency situations. • Must have excellent verbal and written communication skills. • Be able to work a flexible schedule including evenings, weekends, and holidays. • Strong organization, communication, and problem-solving skills. • Able to build and maintain positive working relationships with members, employees, and vendors. • Bachelor’s degree from a four-year college or university. • Hospitality Management major preferred. • Member of Club Managers Association of America (CMAA) and other professional hospitality association. • Attends conferences, workshops, and meetings (e.g., CMAA’s World Conference and Club Business Expo and CMAA chapter meetings) to keep abreast of current information and developments in the field to enhance his or her value and quality of services to the members. • Six or more years of related experience with three or more years as a Department Manager. • Substantial private club or hospitality/resort industry experience with management and supervisory experience and progressive professional advancement. • Management of complex capital projects. • Experience leading and working with volunteer committees. Education and/or Experience: