Service Standards

TAKINGTHEORDER/CHECKINGSATISFACTION:

NEVER USE

ACCEPTABLE

BEST

Are you ready to order? Are you ready?

Have you had a chance to decide? Have you made a decision? Do we have any questions regarding the menu?

NEVER USE

ACCEPTABLE

BEST

How is everything? How are youdoing? Is everything OK? How doeseverything taste? How is your service?

Are you enjoyingyour meal? Are you enjoying your breakfast/lunch/dinner?

BEST Is there anything else I can get for you? Is there anything else Ican offer you?

NEVER USE

ACCEPTABLE

Can Ioffer you anything else?

Do you need anything? Do you need anything else? What else do you need?