Service Standards

GREETINGTHEMEMBER:

NEVER USE

ACCEPTABLE

BEST

Hey!

Welcome! Welcome to (name of the restaurant)! Good Morning/Afternoon/Evening!

Hello! Hi!

NEVER USE

ACCEPTABLE

BEST

How are you this morning/afternoon/ evening? How are youtoday? Hello Mr/Mrs....

How you doin’? What’s Up? How’s it going?

How areyou?

CLEARINGTHETABLE:

NEVER USE

ACCEPTABLE

BEST

Are you done? All set? Are you finished?

Can I take this out of your way? May I?

May i removeyour plates