Service Standards

Monthly Operations Update

Monthly Financial Update Food & Beverage September Metrics Revenue

COGS Salaries & Wages Oper Expenses Net Inc/(Exp)

• Introduced “Fall Fridays on the Lawn” with live music, lawn games and Specials from the Kamado Joe Egg • New bar added to the Merion Patio • Oakley Sutherland put on Labor Day Weekend Events, Farm to Table Dinner, Father/Daughter Dance, Mixology, Ladies Luncheon and MYO Succulent Night • Chef Eric DaRin introduced a new menu for the Troon Grill on September 20 • 125 th Anniversary Events • Kyle and Jacob rolled out new Beverage Carts and SOP book for operations

Sept Actual Sept Budget

$ 466,802 $ 533,500

$ 161,680 $ 198,901

$267,782 $237,466

$ 50,965 $ 44,180

($ 13,625) $ 52,953

Variance

($ 66,698)

$ 37,221

($ 30,316)

($ 6,785)

($ 66,578)

YTD Actual

$ 3,549,452

$ 1,277,237 $ 1,906,741 $ 1,252,498 $ 1,746,118

$ 368,391 $ 303,012

($

2,917)

YTD Budget $ 3,398,450

$ 96,822

Variance

$ 151,002

($ 24,739) ($ 160,623)

($ 65,379)

($ 99,739)

Goal

Budget

Actual

Last Year

Year to Date

Food

39.00% 29.00%

40.58% 29.00% 39.00% 48.50%

37.51% 24.16% 44.23% 48.78%

40.03% 28.21% 39.51% 36.10%

38.81% 26.33% 44.82% 46.90%

Liquor

Beer/Soda 39.00%

Wine

48.50%

Opportunities & Challenges

• Finding and retaining top talent team members • Controlling labor costs while continuing to provide excellent experiences for members • Understanding F&B cost drivers through better data access • Troon Kitchen Volume Capacities • Merion Dining Room